Prohibited & restricted items
Some goods cannot travel on international courier at all. Others are allowed only to certain countries. Check here before you book — it is far cheaper than having a shipment held.
Dangerous goods are not accepted on abroad courier
Anything classified as dangerous goods (DG) under international air transport rules cannot be carried on our courier services, regardless of quantity or packaging. If you are unsure whether an item qualifies, ask us before booking.
Items we cannot carry
These are refused on all international courier services.
Explosives & fireworks
Firecrackers, flares, ammunition, detonators, party poppers and any pyrotechnic item.
Flammable goods
Petrol, thinners, lighters, lighter refills, aerosols, nail polish, paint and solvents.
Loose lithium batteries
Power banks and spare batteries shipped on their own. Batteries fitted inside a device may be allowed — ask first.
Corrosives & chemicals
Acids, bleach, pesticides, mercury, industrial chemicals and laboratory reagents.
Currency & valuables
Cash, gold, silver, precious stones, bullion and negotiable instruments such as bearer cheques.
Narcotics & tobacco
All controlled substances, along with tobacco products and alcohol in most destinations.
Weapons & imitations
Firearms, replica firearms, knives, air weapons and any component part of them.
Perishables
Fresh food, dairy, meat, plants, seeds and anything requiring refrigeration in transit.
Livestock & animal products
Live animals, ivory, furs, and products from protected species under CITES rules.
Some items depend on where they're going
A number of goods are perfectly legal to send to one country and refused by another. Customs rules change regularly, so we check the current position for your destination before booking.
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MedicinesOften need a prescription copy, and are banned outright in some countries.
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Food itemsHomemade and packaged foods face different rules in each destination.
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Electronics with batteriesUsually acceptable when the battery is fitted inside the device.
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Commercial samplesMay require an invoice and correct customs declaration.
What happens if a prohibited item is shipped
Customs or the carrier may hold, return or destroy the consignment. Return freight, storage and any penalty are charged to the sender, and prohibited goods are not covered by any compensation. Declaring contents honestly at booking protects you.
Not sure about your item?
Ask us before you pack. A two-minute call is cheaper than a returned shipment.
Ask our team